Net10 CloudMail Setup Instructions (iOS 14.x)

IMPORTANT! These instructions are only for those customers utilizing Net10’s CloudMail premium e-mail service. If you are not using Net10 CloudMail, please see our standard email setup instructions for iOS 14.x.

Net10 CloudMail is only supported on devices running iOS 14.x and newer. Please make sure your device is updated to the latest iOS before proceeding.


  1. Tap Settings from the home screen.
    Settings Icon

  2. Tap Mail.
    Mail item in Settings
  3. Tap Accounts.
    Accounts option in Mail Settings
  4. Tap Add Account.
    iPhone setup, add account,
  5. Tap Microsoft Exchange.
    Select Microsoft Exchange
  6. Enter your email address in the Email box and a descriptive name for your account in the Description box.
    Enter your email address
  7. Tap Next.
  8. Tap Sign In.
    Tap Sign In
  9. Enter your account password in the Password dialog and tap Next.
    Enter your password in the Password box
  10. If the setup process is successful, you should see a selection for items you wish to synchronize with your CloudMail account. Typically the default settings are acceptable for most users.
  11. If you wish to make any adjustments, do so and then tap Save.
  12. Your account is now configured and accessible from within the Mail, Calendar, etc. apps on your device.