General Email Settings

These settings are for updating your existing account in Outlook 2010.  If you need to set up your account for the first time, please refer to the account setup instructions.

1. Open Outlook and select the File menu.
2. Click on Account Settings and then Account Settings again.
   
3. Click on your Net10 email account so that it is highlighted. (Note: If you have more than one Net10 email account, you will need to repeat these steps for each one.)
   
4. Click Change.
5. Take note of whether your Account Type is set to POP3 or IMAP.
6. Set Incoming mail server and Outgoing mail server (SMTP) to m.net10.net
7. Under Logon Information, set User Name to your full email address and enter your password in the Password box.
8. Uncheck the Require logon using Secure Password Authentication (SPA) box if it is checked.
   
9. Click on More Settings.
10. Click on the Outgoing Server tab.
11. Check the My outgoing server (SMTP) requires authentication box, and select the Use same settings as my incoming mail server option.
    
12. Click on the Advanced tab.
13. Set both of the Use the following type of encrypted connection drop-down boxes to SSL.
14. If the Incoming server line says (IMAP), the port number box next to it should be set to 993. If it says (POP3) the port number box should be set to 995.
15. Enter 465 in the box next to Outgoing server (SMTP).
    
16. Click OK.
17. Click Next.
18. Click Close on the test message box if it appears.
19. Click Finish.