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Outlook 2016/2019+ Settings Update

General Email Settings

Incoming Server Settings

Account Type: IMAP (or POP3 if preferred)
Incoming Server: m.net10.net
SSL: Enabled
Incoming Port: 993 (995 for POP3)
Username: Your full email address

Outgoing Server Settings

Outgoing Server: m.net10.net
SSL: Enabled
Outgoing Port: 465
Username: Your full email address

These settings are for updating your existing account in Outlook 2016, 2019 and newer, and 365.  If you need to set up your account for the first time, please refer to the account setup instructions.

  1. Open Outlook and select the File menu.
  2. Make sure your Net10 email account is selected in the dropdown under Account Information. (Note: If you have multiple Net10 email accounts, you will need to select each one and complete the following steps.)
    Select your account
  3. Click on Account Settings and then Server Settings.
    Select Account Settings and then Server Settings
  4. Under Incoming mail, make sure that User name is set to your full email address.
  5. Set Server to m.net10.net
  6. Set Encryption method to SSL/TLS.
  7. If the top of the window says “IMAP Account Settings,” set the Port to 993. If it says “POP3 Account Settings,” set the Port to 995.
  8. Uncheck the Require logon using Secure Password Authentication (SPA) box if it is checked.
    Incoming Mail Settings
  9. Click on Outgoing mail.
  10. Set Server to m.net10.net
  11. Set Encryption method to SSL/TLS and set the Port to 465.
  12. Uncheck the Require logon using Secure Password Authentication (SPA) box if it is checked.
  13. Check the My outgoing (SMTP) server requires authentication box, and select the Use same settings as my incoming mail server option.
    Outgoing Server Settings
  14. Click Next.
  15. Click Done.

Net10 provides HIPAA, Social Security, and Finance Email Compliance Solutions